FAQ: All about renting

We provide a wide range of professional services to meet your needs. We promise to provide every service with a smile, and to your highest level of satisfaction.

Cancellation Policys

Order changes are subject to approval and availability
Order changes must be requested via phone call.
If an order is decreased by more then 10% of the original order amount your deposit will be forfeited for the items removed.
50% of any payments are forfeited within 1 month of cancelation.
25% of any payments are forfeited within 2 weeks of cancelation
100% of any payments are forfeited with 1 week of cancelation.
Reschedule of an event will need to be approved by a supervisor.

1

Do I get charged a delivery fee?

Yes, all orders will incur a delivery fee. Each delivery fee is based on location.

2

How and when do I pay?

Payment is due before items are released to a customer. Deposits are required to make a reservation.
ALL payments are due upon arrival.
Forms of payment are accepted. Zelle/ Venmo/ Cash

3

Is their a order minimum?

Yes, order minimums range from $150+ depending on location.

4

When to expect delivery/pickup?

Drop offs days vary depending on time of season. Upon request and availability we set up day before your event.
Pick up times are between 8am to 4pm.

5

When should I book?

We hold orders up to 1 year.
We are typically booked 1 month in advance to ensure availability we recommend up 2 months in advance.